CSI for Dealerships and Body Shops

Why it works:

The damage caused by hail is turned to economic profit with us. We go easy on our customers' ressources.

CSI is ISO-certified and specialized on managing projects in mass damage catastrophes caused by hail storms in the automotive industry. Each hail damage catastrophe is unique, and as such requires individual solutions tailor-made to the needs of our customers worldwide.

Hail storms happen spontaneously and unexpectedly. Particularly, when the own body shop or dealership reaches maximum utilization, the additional volume of hail damages becomes a heavy burden. We support our customers directly and immediately. With specialized teams we setup processes to handle hail damages apart from the daily business to use all available ressources efficiently and help end customers as fast as possible. If asked for, we can arrange the appointments for damage inspections and repairs, provide additional courtesy cars, and quote repair cost for hail damaged vehicles. Parts procurement, removing and installing parts, as well as Paintless Dent Repair (PDR) at highest quality standards are our daily business.

It works nicely, because we look at customers' problems through their eyes, question our approaches throughout all daily activities to identify potential for improvement, and have all ideas tested in reality-based scenarios before applying them to our customers' projects. This way, we design innovation and make our processes more efficient every day.

Customer exaltation is our main objective.

Our customer portfolio has been growing steadily, and in 2018, we have handled more than 10.000 vehicles in XL-projects throughout Europe” for “Our customer portfolio has been growing steadily over the last couple of years worldwide, especially with the subsidiaries that we have opened in Australia, Brazil, France and China. This has led us to repairing over 25.000 vehicles in 2019 all over the world.

On-Site Support for Insurance Experts

  • Immediate show up in the hail region
  • On-site experts support and assistance with hail damage assessments
  • Binding project offer

Handling Support

  • Full service package to support local body shops and dealerships
  • Flexible availability of hail managers to handle hail damage claims
  • Appointment scheduling for damage inspections and repairs
  • Availability of courtesy cars

Repair

  • Removing and installing parts including procurement
  • Paintless Dent Repair (PDR)
  • Mobile paint booth installation in the hail region to add paint capacity

Case Study

Innovation Group

  • Collaboration in managing hail damage catastrophes and repairing hail damaged vehicles locally
  • Full-service package for body shops including project management and repair of end customers' vehicles on site
  • Set-up of temporary pop-up hail repair centers that provide all services, from damage inspection up until handling the complete repair process.

CSI has the following partnerships ...

Our Services for...

CSI has been active in the hail business for many years and has specialised on mass damage catastrophes in automotive caused by hail storms. We have embraced the challenge to make our customers' distractive side activities, i.e. handling hail storm damages, our core business. By standardising management protocol we have become ISO-certified for Quality Management and now support our customers worldwide whenever and wherever additional capacities or know-how is needed, all tailor-made to the individual needs of our customers.

Insurance Companies

Logistics Compounds

Dealerships & Body Shops