The CSI Team
Customer exaltation is our main objective. We see ourselves as service provider and double check everything we do by taking a look at the task from our customers' perspective. All of us live this philosophy daily - starting with the director and not ending with the car washer.
In times of digitalization and connectivity, CSI pioneers the hail market introducing new digital products and automated processes. Nonetheless, the human being - our customer - plays the main role in the act. We are conscious about the specifics of our business and we choose our employees wisely. Through internal training and growth programs, CSI can raise its own business leaders, who fully incorporate our customer-driven business culture. We grow together and create trust, allowing us to take fast decisions and to work efficiently in formal circumstances as well as in a very informal environment. Our team is small but highly capable to take any challenge.
Hail pioneer and networker who always stays remembered. Driven by his vision to design the market through innovations and by the desire to set the highest quality standards in process management and repair results. Always sticking to the thought, that customers deserve the optimal solution. Founder of the CSI family.
Allrounder with automotive background and specialization in developing sustainable customer and service processes. Takes a significant part the development of the company structure and strategy. Customer enthusiasm is his primary objective as can be seen on the little service detail, which is kindly association with him within CSI: "A kids corner a part of our concept."
- Key Account Management and Concepts
- Business Developemt
- Data Analysis and Data Security
New member of the CSI family since 2020. Combines Brazilian roots and much experience. Building up CSI LATAM and accompanies CSI on international projects worldwide.
- Director CSI LATAM
- Projects Worldwide
- Networking and Resources LATAM
Using Dutch-German self-confidently, he successfully manages the most difficult project challenges. His skills are accompanied by global vast experience in hail project management and his personal network through his own hail service company.
- Operations Management Worldwide
- Networking and Resources
Head of Sales D-A-CHSend e-mail
Joined the CSI family in 2020. As many others in the hail industry, he is also a "Neumünsteraaner" and brings a lot of experience into the team. A person to be liked, who finds the right words at the right time.
- Head of Sales D-A-CH
- Field Sales
- Key Account Management
Ralf Siegert's elder sister and therefore probably the balancing element in the CSI family. The representation of the family's warm heart. Always accessible for our field managers giving them the strenght and support they need to relax in strained situations; and all that despite her own lively and chatty personality.
- Connecting point between back office and field managers
A specialist for all body shop processes with many years of experience and extensive practice in handling paint jobs and projects, mainly during his time at CARE carrosserie. Now, he is working worldwide under CSI flag. Last but not least, he is an expert at Belgian beer.
- Project and Process Management
- Smart and Spot Repair
- Quality Control
Flexibel project manager, who grows with each type of new projects given to him anywhere in the whole world. Always well styled. Has taken over many of the good character traits of his father, Joop.
- Project Lead and Support
- Subcontractor Relationships
- Quality Control