The CSI Team
Customer exaltation is our main objective. We see ourselves as service provider and double check everything we do by taking a look at the task from our customers' perspective. All of us live this philosophy daily - starting with the director and not ending with the car washer.
In times of digitalization and connectivity, CSI pioneers the hail market introducing new digital products and automated processes. Nonetheless, the human being - our customer - plays the main role in the act. We are conscious about the specifics of our business and we choose our employees wisely. Through internal training and growth programs, CSI can raise its own business leaders, who fully incorporate our customer-driven business culture. We grow together and create trust, allowing us to take fast decisions and to work efficiently in formal circumstances as well as in a very informal environment. Our team is small but highly capable to take any challenge.
Managing Director+49 172 42 06 371
Hail pioneer and networker who always stays remembered. Driven by his vision to design the market through innovations and by the desire to set the highest quality standards in process management and repair results. Always sticking to the thought, that customers deserve the optimal solution. Founder of the CSI family.
Managing Director+49 152 07 111 800
Allrounder with automotive background and specialization in developing sustainable customer and service processes. Takes a significant part the development of the company structure and strategy. Customer enthusiasm is his primary objective as can be seen on the little service detail, which is kindly association with him within CSI: "A kids corner a part of our concept."
- Key Account Management and Concepts
- Business Developemt
- Data Analysis and Data Security
Head of Operations+49 174 90 895 81
Always looking out for new challenges all over the world. Today in Neumünster, tomorrow already in South Africa or Australia.
- Project Management
- Infrastructure Setup
- Subcontractor Network Maintenance
Human resources / accounting+49 4321 556 30 15
Imke has been enthusiastic about the company's personnel management and bookkeeping since 2017, and shaping these areas is close to her heart.
- Financial accounting
- Human Resources
Order processing+49 43 215 563 012
Has mastered the beginners proof in ice-cold water with confidence and endurance, thereby becoming an essential part of CSI's back office team. Shares the positive vibes with her mother, Gunda Siegert.
- Customer Service
Order processing+49 4321 556 30 11
Ralf Siegert's elder sister and therefore probably the balancing element in the CSI family. The representation of the family's warm heart. Always accessible for our field managers giving them the strenght and support they need to relax in strained situations; and all that despite her own lively and chatty personality.
- Connecting point between back office and field managers
Accounting+49 4321 556 30 15
Björn enriches our accounting team at every corner with his even-tempered personality, well-placed accuracy and his organisational talent.
Thor de Donder
Service Manager+49 172 38 706 10
A specialist for all body shop processes with many years of experience and extensive practice in handling paint jobs and projects, mainly during his time at CARE carrosserie. Now, he is working worldwide under CSI flag. Last but not least, he is an expert at Belgian beer.
- Project and Process Management
- Smart and Spot Repair
- Quality Control
Project managementSend e-mail
Joined the CSI family in 2020. As many others in the hail industry, he is also a "Neumünsteraaner" and brings a lot of experience into the team. A person to be liked, who finds the right words at the right time.
- Head of Sales D-A-CH
- Field Sales
- Key Account Management