La satisfaction de la clientèle est notre objectif ultime. Nous nous considérons comme un fournisseur de services et nous nous mettons à la place de nos clients dans tout ce que nous faisons. Nous vivons cette philosophie tous les jours - de la direction au réceptionnaire.
À l’heure de la numérisation, nous sommes des pionniers sur le marché de la grêle avec l’introduction de nouveaux produits numériques et de processus automatisés. Néanmoins, l'être humain est au premier plan pour nous. Nous connaissons les exigences particulières de notre entreprise et sélectionnons nos employés avec soin. En formant nous-mêmes nos dirigeants, nous grandissons ensemble et développons la confiance. CSI se caractérise par des circuits décisionnels courts et une atmosphère familiale. Notre équipe est en pleine expansion, accéssible et reste trés sympathique.
Hail pioneer and networker who always stays remembered. Driven by his vision to design the market through innovations and by the desire to set the highest quality standards in process management and repair results. Always sticking to the thought, that customers deserve the optimal solution. Founder of the CSI family.
Allrounder with automotive background and specialization in developing sustainable customer and service processes. Takes a significant part the development of the company structure and strategy. Customer enthusiasm is his primary objective as can be seen on the little service detail, which is kindly association with him within CSI: "A kids corner a part of our concept."
- Key Account Management and Concepts
- Business Developemt
- Data Analysis and Data Security
New member of the CSI family since 2020. Combines Brazilian roots and much experience. Building up CSI LATAM and accompanies CSI on international projects worldwide.
- Director CSI LATAM
- Projects Worldwide
- Networking and Resources LATAM
Using Dutch-German self-confidently, he successfully manages the most difficult project challenges. His skills are accompanied by global vast experience in hail project management and his personal network through his own hail service company.
- Operations Management Worldwide
- Networking and Resources
Head of Sales D-A-CHÉcrire un e-mail
Joined the CSI family in 2020. As many others in the hail industry, he is also a "Neumünsteraaner" and brings a lot of experience into the team. A person to be liked, who finds the right words at the right time.
- Head of Sales D-A-CH
- Field Sales
- Key Account Management
Ralf Siegert's elder sister and therefore probably the balancing element in the CSI family. The representation of the family's warm heart. Always accessible for our field managers giving them the strenght and support they need to relax in strained situations; and all that despite her own lively and chatty personality.
- Connecting point between back office and field managers
A specialist for all body shop processes with many years of experience and extensive practice in handling paint jobs and projects, mainly during his time at CARE carrosserie. Now, he is working worldwide under CSI flag. Last but not least, he is an expert at Belgian beer.
- Project and Process Management
- Smart and Spot Repair
- Quality Control
Flexibel project manager, who grows with each type of new projects given to him anywhere in the whole world. Always well styled. Has taken over many of the good character traits of his father, Joop.
- Project Lead and Support
- Subcontractor Relationships
- Quality Control